Hello Face Q2 Microneedling Pen EMS + M300 311 LED Mask Bundle

Elevate your at-home skincare routine with the Hello Face Q2 Microneedling Pen + M300 LED Photon Mask Bundle — a professional-grade, two-device system designed to maximize serum absorption, support skin renewal, and help you achieve a radiant complexion from the comfort of home. Made in Mainland China.

This product is intended for cosmetic use only. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

What's Included

• Q2 Bundle: Q2 Microneedling Pen × 1, Smart Induction Base × 1, 25-Pin Cartridges × 2, Data Cable × 1, Plug × 1, Manual × 1, Branded Gift Box × 1
• M300 Bundle: M300 Silicone LED Mask × 1, Controller × 1, Cable × 1, Reference Card × 1, Manual × 1, Branded Gift Box × 1

① Hello Face Q2 Microneedling Pen

The Q2 is a next-generation electric microneedling device combining MTS micro-channeling, EMS electroporation, and LED light support in one sleek, rechargeable pen.

Key Features

• MTS Micro-Channel Technology: Creates tiny micro-channels in the skin's surface to significantly boost essence and serum absorption.
• EMS Electroporation (3 Levels): Delivers active skincare ingredients deeper into the dermis using gentle electrical energy — no needles required for this step.
• EMS Volume Treatment: Energy distributes evenly in "volume" units, ensuring thorough ingredient infusion across the entire treatment area.
• Built-in LED Light: Supports post-session skin recovery.
• Smart Induction Base: Auto-activates when lifted and auto-pauses when set down — hands-free convenience during your session.
• 5 Adjustable Speed Levels: Customize intensity to suit your skin's sensitivity and target area.
• Touch Control Panel: Intuitive one-touch operation.
• Real-Time Battery Display: Low-battery alerts keep you informed throughout every session.
• 700 mAh Rechargeable Battery: Universal voltage (AC 100–240 V, 50/60 Hz); compatible AU, UK, EU, and US plugs included.

Titanium Alloy Needle Cartridges

All cartridges feature ≤0.25 mm needle depth and are individually blister-packaged for hygiene. Nano cartridges are also compatible. Need extra cartridges? See our compatible cartridge sets: 10PCS Hello Face Q2 Replacement Cartridges – Nano, 9-Pin, 14-Pin, 25-Pin.

Q2 Usage Guide

1. Cleanse: Gently cleanse the face to remove oil and impurities.
2. Disinfect: Sanitize the pen cartridge and treatment area with alcohol swabs.
3. Treat: Glide the Q2 lightly over targeted areas with gentle pressure — typically 2–3 passes.
4. Infuse: Immediately apply your repair serum or essence to utilize the open micro-channels.
5. Recover: Apply a sterile cold compress or repair mask for 15–20 minutes.
6. Protect: Finish with repair cream and diligent sun protection, especially for the 3–7 days following treatment.

Post-Session Do's

• Avoid tap water for 24 hours; use sterile saline or medical-grade spray instead.
• Use only gentle repair products for 3–7 days (avoid alcohol, acids, retinol, and high-concentration vitamin C).
• Apply sunscreen and use physical sun protection for at least one week post-session.
• Skip makeup, intense exercise, and saunas for 3 days.

Post-Session Don'ts

• Do not peel, pick, or rub skin during the 3–7 day recovery period.
• Avoid other energy-based treatments (laser, radiofrequency, etc.) for 2 weeks.

② Hello Face M300 – 311 LED Silicone Photon Mask

The M300 is a flexible, high-adhesion LED face mask crafted from food-grade silicone — non-irritating, odor-free, and designed to conform perfectly to your facial contours. It features 311 LEDs across 4 color/wavelength modes with scientifically optimized light frequencies for targeted skin support. Unobstructed vision design means you can relax or multitask comfortably during your session.

Recommended timing after microneedling:

• Days 0–3 post-session: Focus on recovery only — no light therapy.
• Days 3–7: Yellow light mode may be introduced.
• Day 7+: Near-infrared light mode can be added.

M300 Usage Guide

1. Cleanse: Ensure skin is clean, dry, and free of skincare product residue before use.
2. Apply: Place the mask snugly against the face (gauze may be used as a barrier during early post-session periods).
3. Select Mode: Choose your desired wavelength from the controller.
4. Session Time: Use for 10–20 minutes per session, 3–5 times per week.
5. Finish: Remove and continue with your regular skincare routine (moisturizing or repair products).

Contraindications – Please Read Before Use

• Photosensitive skin conditions or currently taking photosensitizing medications
• Pregnancy or breastfeeding (consult a physician regarding specific light wavelengths)
• Active facial breakouts with open wounds or active herpes

Warranty & Support

• 1-Year Warranty: Quality defects (excluding user damage) covered with free part or unit replacement.
• 24-Hour Customer Support: Reach us anytime via the store chat window — guaranteed response within one business day.

For more microneedling accessories, explore our Dr. Pen M9 Replacement Cartridges and complement your skincare routine with our 792 LED Red Light Therapy Panel.

Learn more: MedlinePlus on skin conditions and care

Frequently Asked Questions

Q: What needle cartridges are compatible with the Hello Face Q2 microneedling pen?

A: The Q2 is compatible with its dedicated Q2 needle cartridges in 9-pin (for small areas), 14-pin (for hair/hairline), 25-pin (for larger facial areas), and Nano configurations. Two 25-pin cartridges are included by default. Additional cartridges can be purchased separately — contact us via the store chat window for assistance.

Q: Can I use the M300 LED photon mask immediately after microneedling with the Q2 pen?

A: It is generally recommended to wait at least 72 hours (3 days) after a microneedling session before using the M300 mask. From days 3–7, you may introduce yellow light mode. Near-infrared light can typically be added from day 7 onward. Always follow the included manual and consult a skincare professional if you have specific concerns.

Q: How many LED lights does the M300 mask have, and what light modes does it offer?

A: The M300 features 311 LEDs and supports 4 color/wavelength modes, each designed for specific skincare goals. The food-grade silicone construction ensures the mask conforms closely to your face for consistent light coverage without obstructing your vision during sessions.

Q: Is the Hello Face Q2 pen rechargeable, and which plug types are supported?

A: Yes, the Q2 features a built-in 700 mAh rechargeable battery and is compatible with AU, UK, EU, and US plugs. It supports universal input voltage (AC 100–240 V, 50/60 Hz), making it suitable for international use. The included data cable and plug are ready to use out of the box.

Production & Packaging Notice

To maintain high stock availability and fast shipping times, our items are sourced from multiple verified manufacturing facilities. While the core quality, materials, and product specifications remain identical, you may notice slight variations in the packaging design, manufacturing origin, or the wording of the printed instructions.